Job Description:

A B2B Domestic Tour Product Development Manager is responsible for creating, developing, and managing tour products designed specifically for business-to-business (B2B) markets, focusing on domestic tourism. This role requires a blend of tourism industry knowledge, product development expertise, and strong relationship management skills to ensure tour products meet the needs of clients and attract partnerships

Responsibilities and Duties:

Product Design and Development Conceptualize and develop new domestic tour packages tailored for B2B clients, including travel agencies, corporate groups, and wholesalers. Conduct market research to identify customer preferences, competitor offerings, and emerging travel trends. Collaborate with suppliers, such as hotels, transportation providers, and local attractions, to build compelling packages at competitive prices. Market and Client Needs Analysis Analyze client feedback and market trends to improve and innovate existing tour packages. Conduct regular competitor analysis to identify gaps and potential opportunities in the market. Develop products that align with B2B client goals, such as cost-efficiency, unique experiences, and destination diversity. Supplier and Partner Relations Build and maintain relationships with key suppliers and negotiate terms to secure favorable rates and agreements. Collaborate with destination management companies (DMCs) and local partners to ensure high-quality service and unique experiences. Oversee contracts with partners and suppliers to ensure compliance with company standards and product specifications. Sales and Marketing Support Work closely with the sales and marketing teams to develop materials that effectively communicate product features and benefits to B2B clients. Provide training and support to the sales team to help them effectively promote tour packages. Attend trade shows, client meetings, and industry events to showcase products and build connections with potential clients. Operational Coordination Collaborate with operations teams to ensure seamless delivery of tour packages, handling logistics, itineraries, and customer support details. Develop contingency plans and risk assessments for potential issues during tours, such as weather disruptions or logistical challenges. Monitor feedback from B2B clients to ensure product quality and make adjustments as needed. Financial Planning and Budgeting Manage budgets for product development and ensure tour packages meet financial goals, including profitability targets. Track financial performance and adjust pricing strategies as needed to maximize profitability and competitiveness. Report on financial outcomes of tour products and present recommendations to senior management.

Required Experience, Skills and Qualifications:

Skills and Qualifications Bachelor’s degree in Tourism Management, Business Administration, Marketing, or a related field. Proven experience in tourism product development, preferably within B2B markets. Strong understanding of domestic tourism trends, destinations, and customer preferences. Excellent negotiation, communication, and relationship management skills. Ability to conduct market research and apply insights to product innovation. Proficiency in budgeting, financial analysis, and pricing strategies. Success Metrics Growth in sales of domestic tour packages to B2B clients. Positive client and partner feedback and retention. Achievement of profitability and financial targets for product lines. Successful launch and market adoption of new tour products.